Returns & Exchanges

Draft policy below — a reasonable starting point. Replace with your confirmed returns terms (window, who pays return shipping, refund method for COD) before launch.

Eligibility

Items may be returned within [X] days of delivery, unworn and unwashed, with tags attached and in original condition.

How to start a return

Email [email protected] with your order number and reason. We'll share return instructions.

Exchanges

Exchanges are subject to stock availability in the requested size or colour.

Refunds

Approved refunds are issued to the original payment method; for Cash-on-Delivery orders, refunds are made by bank transfer once the returned item is received and inspected.

Non-returnable

Sale/clearance items and worn or damaged goods may not be eligible.